Manufacturer's limited warranty is available on most of products sold at Raj Musicals
The warranty period and service varies by manufacturer and product.Products which are under Warranty and having manufacturing defects shall be repaired by Authorized Service Centres "FREE OF COST". Customer shall show purchase-bill (and original Warranty card, if provided)for availing warranty service.The Warranty is valid within India only.
Please contact us for further information regarding contact details of Authorized Service Centres for your product.
Our contact details for Warranty / Service information are as under –
The following items are NOT covered by this warranty.
- Accessories are not covered under Warranty.
- USB Cables, Power adapters or any accessory item are not covered under warranty.
- Fret wear, saddle wear, nut wear, strings and batteries.
- Any kind of routine maintenance, setups or adjustments
- Damage to finishes or cracks, splitting, or warping of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-approved polishes.
- Any damage to an instrument resulting from customization or modification from factory standards.
- The cleaning of controls or contacts of electronics due to exposure to dirty, dusty, or otherwise contaminated environment.
- Damage caused by battery leakage.
- Normal wear and tear on any part of the instrument, case or gig bag including plated surfaces, pickguards, zippers, clasps, handles, latches, case hardware etc.
- Any instrument, whose serial number is missing, altered or tampered with in any fashion.
- Instruments that have been serviced by unauthorized persons.
For complete details on warranty, please contact us.
We provide financing option through EMI and also by Credit Cards from all major banks. This facility helps you pay for your purchases in easy monthly installments.
EMI THROUGH CREDIT CARD
Credit cards of following banks are eligible for EMI facility -
HOW TO MAKE PAYMENT USING EMI FACILITY?
If you have any of the above eligible Credit Cards. Follow the below steps.
On the payment page, go to the payment gateway PayU.
At the payment gateway select EMI option, your respective bank, desired EMI duration and click on Pay With EMI.
HOW EMI PAYMENT FACILITY WORKS?
As soon as you complete your order on the payment gateway, you will see the full amount charged on your credit card. This charge is blocked against your card limit and not billed in your billing cycle.
After 2-4 working days, your Bank will convert this charge into EMIs.
From your next billing cycle, you will be charged the specific EMI amount on your card bill and your credit limit will be reduced by the outstanding amount.
EMI THROUGH BAJAJ FINSERV
ForEMI option please Contact us 9540999000 or7840087198 | Timings: 11:00 AM - 08:30 PM (Monday Closed)
RETURN POLICY FOR ONLINE SHOPPING AT WWW.RAJMUSICAL.COM
( Please note - Due to present situation of Lockdown, processing of Return requests could take longer time than normal. )
10-DAY 100% SATISFACTION GUARANTEE
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 10 days from the Delivery date.
RAJ MUSICALS only accepts returns made within the first 10 days from delivery.
Should you find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse.Please pack the item properly, as it was delivered to you, so that there is no damage or dents during return shipment process. Otherwise the return will either be refused or subject to a 15% restocking fee.
Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to Raj Musicals within 2 days of the delivery date.
Terms & conditions for return process:
Raj Musicals only accepts returns made within the first Ten (10) days after delivery.
All return items must include original packaging along the owner’s manual, warranty card and should not show any wear or abuse with the product.
The following items are non-returnable except for defects:
Opened or used sets of strings, boxes of reeds,
Computer software, Audio interface, Midi Keyboards (or any other product that require registration in order to be used. Once registered, the product cannot be reassigned to another user and therefore, we cannot accept the return)
Internal earphones, earplugs, traditional and ethnic wind instruments, Saxophone, harmonicas etc. (hygiene issues),
Pickups or other items that have been installed,
Drumheads and sticks, books, cassettes, CDs, DVDs, and videos.
Any instrument, whose serial number is missing, altered or tampered.
Products purchased as open box cannot be returned. Open Box products have been tested and are guaranteed to be functional. If your open box product is non-functional, please contact us.
Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues.
Return Process :
If you would like to return a product, it is required to contact us as soon as possible at +91-9540999000 or email us to [email protected]
All returns must be authorised and the return shipment must be mailed within 10 days of the delivery of your order.
Please pack the product .properly, as it was delivered to you, so that there is no damage or dents during return shipment process.
Please send your return to:
2188/6, Main Road,
West Patel Nagar,
New Delhi – 110008
Ph - 9540999000
The refund will be initiated only after the package has been received back at our store at New Delhi.
The refund amount will be transferred, as per banking and payment gateway norms, within five business days of the receipt of the returned shipment at our store.
PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON RAJMUSICAL.COM ONLY.
THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE INSTRUMENT PERSONALLY.
For further information on our guarantees, shipping, and return policies, please contact us.
Authentic Piano Performance with Modern Connectivity
When choosing a piano, it’s essential to find an instrument that suits your lifestyle, budget, and space. The Roland RP102 delivers on all fronts, combining authentic piano performance and onboard practice features in a compact and affordable design. It’s filled with technologies derived from our award-winning premium pianos—including a luxurious and supremely playable weighted-action keyboard—providing inspiring sound and touch that will continually support your music as your skills evolve. And with its streamlined cabinet and three integrated pedals, the RP102 offers a traditional upright look that fits nicely anywhere space is at a premium.
Quality piano performance and onboard practice features in an affordable, space-saving instrument
Ideal as a first piano for the home, and also a great fit for lesson studios, practice rooms, and other music education settings
SuperNATURAL Piano technology delivers the authentic tone and response of an acoustic grand piano
PHA-4 Standard keyboard with refined sensing technology for highly expressive playability
Three pedal controls with metal construction for real acoustic piano feel
Over 200 onboard songs include traditional music, famous classical pieces, and essential practice etudes
Modern digital design eliminates the need for regular tuning and other costly maintenance
Handsome black cabinet offers a traditional look in a compact footprint
Ready for Practice and Enjoyment Every Time You Sit Down to Play
The RP102 is equipped to inspire music making the instant you get it set up at home. There are over 200 ready-to-play songs at hand, including traditional music, classical masterpieces by Mozart and Beethoven, and famous piano etudes from Hanon and Czerny. There’s also a convenient onboard metronome with variable time signatures, providing an essential tool to develop your sense of timing. If inspiration strikes at midnight, you can plug in headphones and lose yourself in rich, beautiful sound without disturbing family members and neighbors. And when you want to play side by side with a teacher or friend, you can activate Twin Piano mode and split the keyboard into two 44-note pianos, each with their own middle C.
Smooth and Easy Operation
With its straightforward interface, the RP102 lets you enjoy great piano sound with zero hassle—just press the power button, adjust the volume, and start playing. And if you want to dive into the piano’s deeper features, simply call up Piano Partner 2 on your favorite mobile device. From the app, you can choose from a variety of piano and non-piano sounds, and even layer any two sounds together. In addition, you can browse the piano’s onboard song library, select songs, and adjust the tempo numerically.
Authentic Sound and Touch Supports Your Playing as You Get More Serious
Offering piano sound and touch derived from Roland’s premium digital pianos, the RP102 will continue to inspire as your playing grows and evolves. Our SuperNATURAL technology delivers the rich, expressive tone you’d expect from an acoustic grand piano, while dynamic built-in speakers fill the room with immersive sound. The PHA-4 Standard keyboard inherits the progressive hammer action and Ivory Feel texture of keyboards found in our high-end pianos, and includes advanced sensing technology to take full advantage of SuperNATURAL Piano’s enormous tonal range. This highly responsive keyboard follows every nuance of your developing touch, encouraging deeper levels of expression as your technique improves. The piano’s three pedals are made of metal for an authentic feel, and also support half-pedal control. This technique is required to play more advanced piano pieces, and is not possible on typical entry-level instruments that employ less sophisticated pedal switches.
Avoids Costly Maintenance and Saves Space in Your Living Room
Acoustic pianos are heavy, costly to maintain, and take up a lot of space. With its modern digital approach, the RP102 is the solution to all these problems and more. It weights just 84.3 lbs./37.8 kg and is easily moved by two adults, while the space-saving cabinet is about the same width as a 60-inch TV on a stand. What’s more, the advanced digital sound engine never needs tuning, saving you time and money. If you already own an acoustic piano, the RP102 is a great second instrument to place in a spare room for night practice. It’s also perfect for use in lesson studios and school practice rooms, making the RP102 an excellent choice for music educators as well.
AVAILABLE AT RAJ MUSICALS (ROLAND PLANET INDIA) WITH ONE YEAR WARRANTY
RAJ MUSICALS IS AN AUTHORIZED DEALER OF ROLAND PRODUCTS.
Keyboard: 88 keys (PHA-4 Standard Keyboard: with Escapement and Ivory Feel)