Manufacturer's limited warranty is available on most of products sold at Raj Musicals
The warranty period and service varies by manufacturer and product.Products which are under Warranty and having manufacturing defects shall be repaired by Authorized Service Centres "FREE OF COST". Customer shall show purchase-bill (and original Warranty card, if provided)for availing warranty service.The Warranty is valid within India only.
Please contact us for further information regarding contact details of Authorized Service Centres for your product.
Our contact details for Warranty / Service information are as under –
The following items are NOT covered by this warranty.
- Accessories are not covered under Warranty.
- USB Cables, Power adapters or any accessory item are not covered under warranty.
- Fret wear, saddle wear, nut wear, strings and batteries.
- Any kind of routine maintenance, setups or adjustments
- Damage to finishes or cracks, splitting, or warping of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-approved polishes.
- Any damage to an instrument resulting from customization or modification from factory standards.
- The cleaning of controls or contacts of electronics due to exposure to dirty, dusty, or otherwise contaminated environment.
- Damage caused by battery leakage.
- Normal wear and tear on any part of the instrument, case or gig bag including plated surfaces, pickguards, zippers, clasps, handles, latches, case hardware etc.
- Any instrument, whose serial number is missing, altered or tampered with in any fashion.
- Instruments that have been serviced by unauthorized persons.
For complete details on warranty, please contact us.
RETURN POLICY FOR ONLINE SHOPPING AT WWW.RAJMUSICAL.COM
( Please note - Due to present situation of Lockdown, processing of Return requests could take longer time than normal. )
10-DAY 100% SATISFACTION GUARANTEE
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 10 days from the Delivery date.
RAJ MUSICALS only accepts returns made within the first 10 days from delivery.
Should you find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse.Please pack the item properly, as it was delivered to you, so that there is no damage or dents during return shipment process. Otherwise the return will either be refused or subject to a 15% restocking fee.
Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to Raj Musicals within 2 days of the delivery date.
Terms & conditions for return process:
Raj Musicals only accepts returns made within the first Ten (10) days after delivery.
All return items must include original packaging along the owner’s manual, warranty card and should not show any wear or abuse with the product.
The following items are non-returnable except for defects:
Opened or used sets of strings, boxes of reeds,
Computer software, Audio interface, Midi Keyboards (or any other product that require registration in order to be used. Once registered, the product cannot be reassigned to another user and therefore, we cannot accept the return)
Internal earphones, earplugs, traditional and ethnic wind instruments, Saxophone, harmonicas etc. (hygiene issues),
Pickups or other items that have been installed,
Drumheads and sticks, books, cassettes, CDs, DVDs, and videos.
Any instrument, whose serial number is missing, altered or tampered.
Products purchased as open box cannot be returned. Open Box products have been tested and are guaranteed to be functional. If your open box product is non-functional, please contact us.
Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues.
Return Process :
If you would like to return a product, it is required to contact us as soon as possible at +91-9540999000 or email us to [email protected]
All returns must be authorised and the return shipment must be mailed within 10 days of the delivery of your order.
Please pack the product .properly, as it was delivered to you, so that there is no damage or dents during return shipment process.
Please send your return to:
2188/6, Main Road,
West Patel Nagar,
New Delhi – 110008
Ph - 9540999000
The refund will be initiated only after the package has been received back at our store at New Delhi.
The refund amount will be transferred, as per banking and payment gateway norms, within five business days of the receipt of the returned shipment at our store.
PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON RAJMUSICAL.COM ONLY.
THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE INSTRUMENT PERSONALLY.
For further information on our guarantees, shipping, and return policies, please contact us.
Unprecedented Natural Reproduction of the Rich Expressive Power and Resonance of an Acoustic Piano
Multi-dimensional Morphing AiR Sound Source
The characteristics of CASIO’s newly developed Multi-dimensional Morphing AiR* Sound Source reflect thorough attention to detail in expressing the rich, resonating tones inherent to the piano. The capacity of the installed memory has been expanded to achieve a longer sampling duration and enhanced waveform data quality. The temporal changes in tone that create sound you would expect only from a piano, beginning with the initial sound and leading into a beautiful extension until the sound eventually vanishes, are reproduced naturally.
AiR = Acoustic and Intelligent Resonator
Natural Playing Feel Approaching That of a Grand Piano Firm Touch That Converts the Player’s Thoughts into Sound
Tri-sensor Scaled Hammer Action Keyboard II, with a grand piano’s unique sounding timing
The difference between the sound structures of a grand piano and a digital piano appears as a difference in timing, from the moment the instrument is played until the sound is audible. The new Tri-sensor Scaled Hammer Action Keyboard II responds by incorporating a system with three sensors that detect touches of the keys sequentially.
Simulated ebony and ivory keys with optimal fingertip fit for playing ease
The Simulated ebony and ivory keys offers the luxurious feel and texture as well as the smooth touch of a grand piano keyboard. The minutely detailed crimp surface finish inhibits finger slippage due to sweat and gives the sensation of a perfect fingertip fit, even when playing for extended periods.
An unprecedented evolution of the digital piano
Damper Resonance achieving a more naturally beautiful resonance than a pedal
The deep, beautiful resonance resulting from the use of a damper pedal is also reproduced naturally by a stereo resonance simulator installed on all 88 keys, an approach that differs from conventional simulated reproduction employing effect processing. The attention to detail goes so far as to simulate the resonance created by the lifting of the dampers themselves when the pedal is pressed.
High-quality audio data recordings of 10 live orchestra performances are installed. Pianists can play along with the recordings and enjoy the feeling of participating in a magnificent performance.
19 high-quality tones including stereo-sampled grand piano tones
Digital Effects: Reverb (4 types), Chorus (4 types), Brilliance, DSP (preset for some tones)
Connection to App (Chordana Play for Piano Special Site)
Lesson feature using 60 Music Library songs plus 10 user loaded songs
GRAND PIANO button, ELEC PIANO 1 button
MIDI Recorder: 2 tracks x 1 song, approximately 5,000 notes total
USB flash drive port
AUTO POWER OFF
Keyboard: 88-key, Tri-sensor Scaled Hammer Action Keyboard II, Simulated ebony and ivory keys
Tones: 19 built-in tones: Grand Piano (Concert, Mellow, Bright), Modern Piano, Rock Piano, Jazz Piano, Elec Piano 1, Elec Piano 2, FM E. Piano, 60`s E. Piano, Harpsichord, Vibraphone, Strings 1, Strings 2, Pipe Organ, Jazz Organ, Elec Organ 1, Elec Organ 2, BASS (LOWER)